You can make these requests by emailing us at the address provided in section 11 below. Upon receiving your request, we will acknowledge it and inform you of the timeframe for receiving your information pack.

We aim to respond within a month or less, with the right to extend this period for complex requests. Exemptions under applicable laws may allow us to deny access or correction, in which case we will provide written reasons for denial, noting your request and the denial in our records, as required by local data protection laws. Note that if you request restrictions or cessation of using your personal information, or withdraw consent, it may impact our ability to provide services or affect the services we can offer. Travel bookings, for example, require accurate traveler information.

Ensure provided information is accurate and promptly update us with any changes. In the absence of updates, we assume the submitted information is correct unless we become aware of its inaccuracy.

You can inform us at any time not to send you marketing communications by email using the unsubscribe link in marketing emails or contacting us as indicated in section 11. For these situations, we may request proof of identity for security purposes.